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Predicts 2018: Technology Vendor Management Must Adapt to New Delivery Models and Business Demands
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"Predicts 2018: Technology Vendor Management Must Adapt to New Delivery Models and Business Demands"
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Disciplined technology vendor management programs that are empowered to support complex organizational objectives and manage external risks will drive change in how sourcing and vendor management leaders govern in a digital world.

This Gartner research highlights what sourcing and vendor management leaders building and maturing a vendor management capability should do. Including how to:

  • Develop vendor management key performance indicators and performance metrics that extend beyond cost, and align with a broader strategic and operational goal of the enterprise.
  • Adapt a vendor risk management practice to include associated fourth parties.
  • Establish the necessary authority to fully empower technology vendor management resources to execute on their mission through engaging with key stakeholders.


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